Performance Management

Increased Performance Focus
Secured Customer Satisfaction

Benefits

Our service helps you to

  • Manage strategic goals and directions
  • Secure performance of your own or outsourced activities
  • See trends and take pro-active actions
  • Identify root causes
  • Do benchmarking

Service Description

Our service Performance Management provides you with a step-by-step solution for your performance improvement needs. Whether you have commitments towards your customers or want better control of your supplier, we will aid you in reaching strategic or contracted performance levels to secure customer satisfaction. Our step-by-step solution covers breaking down and defining your Key Performance Indicators (KPI) and measurements to reflect your performance goals. Based on the definition we will create solutions to collect, present and get confirmation of the performance. Six Sigma analyses will secure correct improvement plans based on root causes. Giving you the control you want.